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Arriva UK Bus Limited
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Frequently Asked Questions

How can I contact Arriva?

You can contact the brand by phone (0344 800 44 11), via email enquiries@arriva.co.uk, or at the following address: 1 Admiral Way, Doxford International Business Park Sunderland SR3 3XP

How to make a complaint on Consumers Trust?

Making an online complaint on Consumers Trust is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.

Clicking the "Make a complaint" button will allow you to start your complaint, ensuring you always select the correct brand.

Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Consumers Trust.

When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.