Complaining on Consumers Trust it's easy and free. Your complaint will reach Arsenal and will be visible on the platform, helping other consumers get more information before making a purchase decision. Make yourself heard on Consumers Trust!
make a complaintYou can contact the brand by phone (020 7619 5000), via email customerservice@arsenaldirect.co.uk, or at the following address: Highbury House, 75 Drayton Park London N5 1BU
Making an online complaint on Consumers Trust is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.
Clicking the "Make a complaint" button will allow you to start your complaint, ensuring you always select the correct brand.
Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Consumers Trust.
When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.