Brand's Performance
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Satisfaction Index over the past 12 months.
Category ranking
ITX UK Limited
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Frequently Asked Questions

How can I contact Bershka?

You can contact the brand by phone (0 808 234 02 09), via email contact_gb@bershka.com, or at the following address: Lumina House, 89 New Bond Street London W1S 1DA

How to make a complaint on Consumers Trust?

Making an online complaint on Consumers Trust is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.

Clicking the "Make a complaint" button will allow you to start your complaint, ensuring you always select the correct brand.

Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Consumers Trust.

When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.