How can I contact British Airways?

You can contact the brand by phone (0344 493 0747), via email silla.maizey@ba.com, or at the following address: Waterside (HCB3), PO Box 365 Harmondsworth, UB7 0GB

How to make a complaint on Consumers Trust?

Making an online complaint on Consumers Trust is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Consumers Trust.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

British Airways | Consumers Trust

Brand's Performance

N/A

/100

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Satisfaction Index over the past 12 months.

Category ranking

Airlines

1 TAP N/A

2 Ryanair N/A

3 British Airways N/A

British Airways Plc

0344 493 0747
Waterside (HCB3), PO Box 365
Harmondsworth, UB7 0GB
silla.maizey@ba.com

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Antonio Santos

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British Airways - British airways never again

I flew with British Airways (BA) on December 11th, 2022, from Lisbon to London (Heathrow) and then had a transfer, in the same company, to Chicago, with 1:15 hours for that transfer. The plane left Lisbon with a delay of 2:50 hours, 10 minutes before…

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British Airways - British airways never again

I flew with British Airways (BA) on December 11th, 2022, from Lisbon to London (Heathrow)…

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