Brand's Performance
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Satisfaction Index over the past 12 months.
Category ranking
Global Media Group Services Limited
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Frequently Asked Questions

How can I contact Heart?

You can contact the brand by phone (020 7766 6000), via email customer.support@global.com, or at the following address: 30 Leicester Square London, WC2H 7LA

How to make a complaint on Consumers Trust?

Making an online complaint on Consumers Trust is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.

Clicking the "Make a complaint" button will allow you to start your complaint, ensuring you always select the correct brand.

Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Consumers Trust.

When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.