Ryanair
Ryanair
Airlines
Brand's Performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Airlines
1 Ryanair 10
2 TAP N/A
3 British Airways N/A
Ryanair DAC
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all resolved evaluated
Angelica Monteiro
Angelica Monteiro
29 October 2024
No resolution
Ryanair - Unfair/unfair collection of hand luggage

I was made an undue charge for hand luggage in Manchester United Kingdom this morning of 10-29-2024. Ref- PR9E6A I always travel with the same suitcase and I was…

No resolution
Alexandru Adrian Lupu
Alexandru Lupu
24 July 2024
No resolution
Ryanair - My sunglasses was broken by scanner belt

During the security check I remove everything from my pocket and I put them in the special box to be scanned but that rubber from scanner push my sunglasses from…

No resolution

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