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Sony Europe B.V.
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Frequently Asked Questions

How can I contact SONY?

You can contact the brand by phone (0207 365 2810), via email sony@wcommunications.co.uk, or at the following address: The Heights, Brooklands, Weybridge Surrey, KT13 0XW

How to make a complaint on Consumers Trust?

Making an online complaint on Consumers Trust is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.

Clicking the "Make a complaint" button will allow you to start your complaint, ensuring you always select the correct brand.

Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Consumers Trust.

When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.