TESUP
TESUP
Heating and Air Conditioning Solutions
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/100
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Heating and Air Conditioning Solutions
1 TESUP N/A
TESUP Electronics Limited
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TESUP - Tesup 5kw inverter

No resolution
1/10
Joana Filipa Pereira Duarte
Joana Duarte filed the complaint
4 July 2024
I purchased online a horizontal wind turbine from the company TESUP- Eletronics
Limited in September 2023.

It was only delivered in December 2023. The equipment had several defects, such
as inappropriate srewsm signs of previous use and a missing part (5 kw Growatt).
I
filed several complaints on the TESUP website, asking for a refundo of the price paid.

To date i have not received any response or refund.
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Incident date: 4 July 2024
Joana Filipa Pereira Duarte
Joana Duarte rated the brand
15 September 2024

They are not serious or competent. We have been trying to contact you for almost a year and have sent emails explaining our problems with purchasing a wind farm. It did not arrive in condition and the inverter was missing from delivery

This complaint has been considered as not resolved.
Complaint #4924
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