Brand's Performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
VINTED, UAB
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Vinted - Feedback

No resolution
1/10
Leslie
Leslie filed the complaint
19 February 2023
Feedback
I have asked Vinted to remove feedback which they have declined and refused to do even though the buyer never ever made a suspension, never registered a complaint with item , never marked item received and never marked everything ok. Buyer has made outrageous defamation, libel and untrue comments concerning the integrity of seller and the item without getting evidence or checking information given where and when item was purchased. Causing great upset, anxiety, damage to future sales and causing seller to close profile and account. Leaving seller with no further confidence in Vinted
Incident date: 1 February 2023
Leslie
Leslie rated the brand
3 April 2023

Abysmal, disrespectful insulting and no apology for unacceptable behaviour.

This complaint has been considered as not resolved.
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